Gift Card Terms & Conditions
These terms and conditions apply to the purchase by customers of digital Vittoria gift cards, on int.vittoria.com platform.
Please read these terms carefully before purchasing a gift card.
Vittoria may amend these terms and conditions from time to time as necessary to comply with applicable laws, to fit Vittoria's sales models, and/or for technical reasons.
The purchase of a Vittoria gift card will be subject to the terms in effect at the time of purchase unless applicable law provides otherwise.
Art. 1 PURCHASE OF A VITTORIA GIFT CARD
You can purchase VITTORIA gift cards in digital format online at INT.VITTORIA.COM.
You may not purchase more than ten (10) Vittoria digital gift cards in a single transaction.
VITTORIA digital gift cards cannot be loaded with a balance greater than five hundred (500) Euros.
If you are acting on behalf of a company and wish to purchase gift cards in large quantities as a reward for employees or customers, please contact us via the contact form for more information. These terms and conditions do not apply to the purchase of corporate gift cards.
Once your order has been approved, you will receive a confirmation email ("Order Confirmation"). We recommend that you print or download a copy of these terms and conditions and the Order Confirmation for future reference.
The digital gift cards purchased will be sent to the e-mail address indicated at the time of the order.
Vittoria reserves the right to refuse, cancel or withhold Vittoria gift card orders for review in the event of suspected fraud, wrongful issuance by incorrect name, obtaining the gift cards by illegal means, or other violations of the Vittoria gift card terms and conditions.
Art. 2 RIGHT OF WITHDRAWAL OF THE CUSTOMER
The user has the right to withdraw from the purchase and can return a Vittoria gift card purchased on the Vittoria platform without stating a reason within 14 working days from the date of receipt, if he/she has not used it; withdrawal is also not permitted in the case of partial use.
In order to exercise the right of withdrawal, the user must inform us of the decision to withdraw from this contract with an unequivocal statement. See the Support section on the website.
In case of withdrawal, Vittoria will refund the gift card by crediting the relevant amount according to the payment method used for the original transaction within 14 days.
to return your Vittoria gift card in case of further questions. For the Vittoria gift card amount to be refunded, the 'purchase receipt' must be attached to the purchase confirmation e-mail. It is not necessary to send back your Vittoria gift card.
Art. 3 USE OF A GIFT CARD
You can use the gift card online at int.vittoria.com for the purchase of all products (except Vittoria gift cards).
All purchases made with a gift card on int.vittoria.com imply acceptance of the terms and conditions of sale for online purchases. The user acknowledges that he/she has carefully read these conditions of sale and undertakes to fully comply with them.
Gift cards can be used as many times and for as many purchases as desired until the total balance of the gift card has been spent. However, upon partial use of a gift card, the unused balance will be retained for future purchases and cannot be redeemed or exchanged for cash.
It is not possible to convert the gift card balance to cash or use the balance to purchase another Vittoria gift card.
Gift cards are not intended for resale but are for personal use only and must not be used for advertising or promotion of articles or services.
Art. 4 EXPIRY
Your gift card has an expiry date of 2 years from the date of purchase.
Art. 5 DIFFERENT METHODS OF PAYMENT
The total value of the order that includes products purchased online with a gift card includes (i) the price of the products; (ii) value added tax, if applicable; and (iii) delivery costs, if applicable. If the order total exceeds the available balance on your gift card, the remaining amount must be paid via another accepted payment method.
The balance on the gift card will be reduced immediately and your credit card will also be charged at the time of check out.
Art. 6 REFUNDS FOR PURCHASES MADE WITH A GIFT CARD
In case of return of a product originally purchased with a gift card, the refund will be credited to the original Vittoria gift card.
If a product originally purchased using more than one payment method is returned, the refund will first be made to the payment method other than the gift card used for the original transaction (e.g. credit card, debit card, PayPal account) up to the amount originally paid with that payment method; then any remaining balance of the refund due will be transferred to the gift card used for the original transaction.
Art. 7 STOLEN, LOST, OR DAMAGED GIFT CARDS
Title and risk of loss for gift cards pass to the purchaser after our electronic transmission of the gift card to the purchaser. Gift cards must originate from Vittoria. You are responsible for protecting the gift card from unauthorised use. Vittoria is not liable in case of loss, theft, destruction or use of a gift card without consent. Vittoria assumes no liability to the user for any illegal behaviour or fraud by third parties associated with the gift cards.
We have no obligation to replace the gift card in case of loss, damage, or theft. Stolen, lost or damaged gift cards cannot be replaced without proper proof of purchase. Vittoria cannot be held liable for any loss of the available balance on the gift card due to loss, theft, or fraud. In case of loss or theft, the gift card can be cancelled to prevent an unauthorised user from using it. If you can cancel the original gift card, Vittoria will replace it with the amount remaining at the time of cancellation. Contact us for more information.
Art. 8 CANCELLATION BY VITTORIA
Vittoria reserves the right, without notice, to cancel, withhold, cancel, or refuse to accept such gift card without issuing a refund, to suspend or terminate accounts, to cancel or limit orders, and to bill alternative forms of payment if: (i) you violate these terms and conditions (ii) Vittoria has reasonable grounds to suspect that a gift card has been obtained, used, or applied to a purchase fraudulently, illegally, or otherwise in violation of these terms and conditions, (iii) if any gift card is used in a manner that Vittoria has reasonable grounds to suspect is illegal or fraudulent, deceptive, unfair, or otherwise harmful to Vittoria.
Art. 9 CONTACT US FOR FURTHER INFORMATION
For further information on these terms and conditions or on the use of gift cards, please contact Vittoria SPA, with registered office in Via Liguria 8, 24041 Brembate - Italy.
Alternatively, you can contact us using the appropriate section on the website.
Art. 10 LEGISLATION/JURISDICTION
You agree that these terms and conditions and any dispute between you and VITTORIA shall be governed in all respects by Italian law.
Except where prohibited and without limiting any legal rights for customers, you agree that all disputes, claims and legal proceedings arising directly or indirectly from the purchase and use of gift cards shall be resolved individually, without recourse to any form of class action, in the competent court of Bergamo in Italy. These terms and conditions shall not limit any consumer protection rights that you may have under mandatory provisions of your country of residence. Users who do not reside in Italy may apply to the courts in their country of residence to resolve any disputes in accordance with the applicable laws of their country of residence.
If you have any complaints, please contact us first using the appropriate section of the website.